Arrears collections are carried out to establish contact with our clients customer to discuss and attempt to resolve the customers current arrears situation.
We will attempt to make a suitable appointment time with the customer, which will enable us to discuss our clients instruction, the customer's arrears situation, and also explain any available options our client has instructed.
Repayment offers made by the customer will be updated to the client, along with any mitigating circumstances, particularly, any that require additional forbearance and due consideration.
We will endeavour to achieve a suitable outcome which is agreeable with both client and customer.
Head Office: 1st Floor, 35 Mandale Road, Thornaby, Stockton-on-Tees, TS17 6AD
Tel: 0333 4567999 (Local Rate) Email: [email protected]
NOTE: Calls to Ceatta may be recorded for security, monitoring and training purposes. Ceatta Limited are legally bound by the Data Protection Act; Data Protection Licence Z1592468. We can only discuss matters with named parties, unless consent to speak to a third party is authorised and granted by the named parties.