Field Calls can be instructed for a number of reasons, including but not limited to re-establish contact with the customer, confirm vehicle/asset location, interview an individual or simply to confirm customer residency.

Field calls can be an invaluable service to any of our clients, as a cost effect way to attempt to resolve an ad-hoc situation.  

They can also be fact finding instructions to attempt to establish current situations.  Field calls can be utilised as a re-connect service to re-establish customer contact with the client and assist in customer relations.